Claims awareness and prevention – not typically what comes to mind when the claims department comes knocking at your door! The nature of insurance, and in our case, title insurance, is that claims are a natural byproduct. Claims are made, sometimes defended or denied, and when necessary, paid. Too often those outside of the claims… Read More »

Is your head spinning yet? It probably should be. It’s not enough for title agents in today’s market to simply facilitate title insurance and execute closings. Lenders and their investors are holding their partners to higher standards—and requiring potential service providers to prove to them that they’re reliable and trustworthy. We’ve assembled a primer for… Read More »

The House of Representatives has given resounding (401-2) approval to a measure demanding more transparency from the Consumer Financial Protection Bureau (CFPB). Sponsored by Randy Neugebauer (R-TX) and Andy Barr (R-KY), the measure would require all CFPB advisory and subcommittees to hold open meetings. “This bill ensures that we, as an American family, can see… Read More »

Insights from Inman News‘ Real Estate Connect SF 2014: Hear what title insurers and settlement services providers are doing to streamline the closing process for homebuyers and sellers from Patrick Stone, President and CEO, Williston Financial Group and Matt Morris, CEO of Stewart Information Services Corp. The post Streamlining the closing process for buyers and… Read More »

Colfax Capital Corporation, formerly known as Rome Finance, has long been one of the most egregious violators of ethical and legal standards in the financial services sector. A recent ruling by the CFPB and several State’s Attorneys General have officially put an end to that. In 2010, they were sued in New York for defrauding… Read More »

Last week the CFPB put on a webinar on the TILA-RESPA Integrated Disclosure rule. A recording of the webinar is now available. Check out the recording and the slides from the presentation: philadelphiafed.org/bank-resources/publications/consumer-compliance-outlook/outlook-live Please note that registration is required to view the recording. This was the first in a series of webinars to address the… Read More »

“This is more than just NSA-style, this is more Gestapo-style collection of data on individual citizens who have no clue that this is happening.” ― Rep. Dan Webster (R-FL), decrying the joint CFPB-Federal Housing Finance Agency “National Mortgage Data Project,” which will collect what critics have described as “the largest amount of data the mortgage… Read More »

The Consumer Financial Protection Bureau is doing a booming business – in consumer complaints. The agency logged nearly 164,000 of them last year, nearly double the 90,000 processed the previous year. An analysis of that data reveals that the most vociferous mortgage-related complaints come from the wealthiest homebuyers. The CFPB’s investigations of mortgage related consumer… Read More »