What happens if a lender’s written instructions make you or your agency non-compliant? We thought now would be a good time to remind you that it never hurts to spend a bit of extra time and attention on lender instructions—especially where there are penalty provisions. As settlement agents, we are responsible to comply with written… Read More »

Claims awareness and prevention – not typically what comes to mind when the claims department comes knocking at your door! The nature of insurance, and in our case, title insurance, is that claims are a natural byproduct. Claims are made, sometimes defended or denied, and when necessary, paid. Too often those outside of the claims… Read More »

Is your head spinning yet? It probably should be. It’s not enough for title agents in today’s market to simply facilitate title insurance and execute closings. Lenders and their investors are holding their partners to higher standards—and requiring potential service providers to prove to them that they’re reliable and trustworthy. We’ve assembled a primer for… Read More »

Feature Article written by Bruce Phillips – SVP, Chief Information Security Officer Protecting the personal financial information of the consumers we serve is a mandate that we are all called upon to fulfill. Doing so in a fully connected world where our firewalls and protocols are the only lines of defense against hackers driven to… Read More »

The Department of Justice (DOJ) is moving to apply the accessibility requirements of the Americans with Disabilities Act (ADA) to Web sites. The pace has been slow, but the direction is clear. In an advance notice of proposed rulemaking, the DOJ argued that because private entities are increasingly offering goods and services through web sites,… Read More »

Reports that some tenants living in rent-subsidized apartments earn too much to qualify for the subsidies they are receiving have made the Department of Housing and Urban Development (HUD) more than a little uncomfortable. A review by HUD’s inspector general found that more than 25,000 public housing tenants nationally exceed the income limits for those… Read More »

The statistics indicate that the Consumer Financial Protection Bureau’s (CFPB’s) new mortgage rules haven’t had the devastating impact that industry executives had predicted. But critics say the statistics don’t paint an entirely accurate or complete picture of what is happening in the market. The statistics come from the Home Mortgage Disclosure Act (HMDA) report prepared… Read More »

Although the Consumer Financial Protection Bureau (CFPB) has delayed for two months the implementation date for the new consolidated Truth-in-Lending/RESPA disclosure rules, industry trade groups are still pushing the agency to honor an enforcement grace period during which entities making a good faith effort to comply won’t be penalized for violations. CFPB Director Richard Cordray… Read More »